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Customer reviews and stories

What customers say about working with us.

Read owner and resident accounts of tenant placement and the rental process, with links to the Google listings where they shared their experiences.

Featured owner story · Tenant placement

An owner who kept coming back

Debra Yager describes more than five years working with Flat Fee Landlord, a new tenant found quickly, and responsive communication throughout her latest placement.

Read Debra’s tenant placement story

Property owner · Texas · Sonia Bhalla Chugani

Finding tenants while keeping the owner informed

Sonia Bhalla Chugani credits Flat Fee Landlord’s Sergio Maldonado with helping find tenants for her house in Texas. Her review highlights updates throughout the process.

The support described

Sonia says Sergio kept her informed throughout the process and praises his communication and responses.

The result reported

Sonia reports help finding tenants and gives the experience five stars. Her review does not state how long the placement took or the rent agreed.

“He kept us updated throughout the whole process! Great communication and response!”
Sonia Bhalla Chugani · Google review excerpt

Sonia identifies the property as being in Texas. The review does not specify its city or service package. This is one owner’s account of her experience.

Source checked . This date describes our source check, not the date of the customer’s rental.

Source: Houston Google listing
Explore Houston tenant placement

Property owner · Maria K

Help renting a house, with clear explanations along the way

Maria K credits Sergio Maldonado at Flat Fee Landlord with helping rent her house. Her review highlights clear explanations, updates and a process she described as stress-free.

The support described

Maria says Sergio was professional and responsive, explained the process clearly and kept her updated. She also praises the effort he put into making the experience go smoothly.

The result reported

Maria reports that tenants were found quickly and gives the experience five stars. Her review does not provide listing or lease dates, so it does not establish an exact number of days to rent the home.

“Sergio Maldonado at Flat Fee Landlord did an amazing job helping me rent my house!”
Maria K · Google review excerpt

The listing is in San Antonio; the review does not identify the property’s city, rent or service package. This is one owner’s reported experience, not a promised leasing timeline.

Source checked . This date describes our source check, not the date of the customer’s rental.

Source: San Antonio Google listing
Explore San Antonio tenant placement

Resident experience · Sabrinna Bunai

A rental experience with time for questions

Sabrinna Bunai describes a positive renting experience with Flat Fee Landlord’s Sergio Maldonado and Alex Bradley. She says the team took time to answer her questions, including meeting in person.

The support described

Sabrinna names Sergio as her lease coordinator and Alex as his manager. She praises their thoroughness and the time they spent answering her questions.

The result reported

Sabrinna rated the experience five stars and said their help made the rental process easy. This is feedback about the renter’s experience, not evidence of an owner’s leasing speed or financial return.

“They were so thorough and took their time to answer all my questions, even meeting with me in person.”
Sabrinna Bunai · Google review excerpt

The review does not give a lease-signing date, move-in date or response-time measurement. Individual experiences vary.

Source checked . This date describes our source check, not the date of the customer’s rental.

Source: Houston Google listing
Explore Houston tenant placement

Use customer stories to start the conversation

Ask who will keep you updated, how you can ask questions and what happens after a lease is signed. These reviews do not establish the customers’ fees or plans. Review the current service options and agreement for your own property.

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