Property Management Questions.
Straight Answers.

Tenant Placement + Management has a $350 listing and activation fee, a placement fee of one month's rent when a tenant is placed, and the selected management fee. Tenant Placement Only has a $500 listing launch fee plus one month's rent at lease execution, with no ongoing management. Management Only starts with a $500 activation fee and offers Preferred or Concierge; Basic is not available for that service. Every home after your first has no activation fee: sign up your next home with the same email or phone and it comes off automatically, no code needed.

Basic $139/mo, Preferred $179/mo and Concierge $349/mo with annual billing. Monthly billing is $149, $199 and $369/mo respectively. Management Only offers Preferred and Concierge; Basic is available with Tenant Placement + Management. Placement, activation and other service fees are separate. See the complete fee schedule.

Yes. Tenant Placement Only includes photography, listing, showings, screening and lease execution. Our role ends at lease execution and payment of the placement fee. You handle move-in, hold the security deposit and manage the tenancy afterward. Placement-only service does not include tenant assurance or the 21-day application promise.

With Tenant Placement + Management, if no completed application is generated within 21 days of the home being rent-ready and listed, we waive the first two months of management fees. This is an application milestone, not a guaranteed lease-signing or move-in date. Owner restrictions, pricing outside our recommended range, access or readiness delays, and events beyond our control are excluded. It does not apply to Tenant Placement Only or Management Only.

The Perfect 10ant System™ is our 10-point tenant screening process: identity, income, employment, credit, rental history, previous landlord references, criminal background, sex offender registry, bankruptcy and foreclosure history. Screening supports a placement decision; it does not guarantee future rent payments or eliminate every risk.

Tenant assurance applies to tenants we place through a Preferred or Concierge Tenant Placement + Management bundle: 9 months on Preferred and 12 months on Concierge. For a qualifying lease breach or eviction during that window, we find a replacement without another placement fee, subject to the agreement. Owner-caused departures, agreed early exits, military SCRA terminations, owner sale or occupancy decisions, and events after the management agreement ends are excluded. Third-party costs such as photography may still apply. Basic, Tenant Placement Only and Management Only do not include tenant assurance.

Every home after your first has no activation fee: sign up your next home with the same email or phone and it comes off automatically, no code needed. The monthly management fee remains per home.

The monthly management rate is only one part of the cost. Placement and activation fees depend on the service. Other charges can include renewal administration, additional inspections, multi-year lease coordination, maintenance coordination and eviction coordination. Vendor invoices and legal costs are separate. Review the fee schedule and your property-specific quote and agreement before signing.

We serve Northern Virginia, Washington DC, Maryland, Houston, Dallas–Fort Worth, Austin and San Antonio. Fredericksburg and Richmond are additional Virginia service areas supported through our Northern Virginia operation. Confirm availability for your property address with our team.

Monthly and annual options are available. Annual pricing carries a term commitment, and early termination can require payment of the remaining management fees. Notice, renewal, refund and termination rules depend on the service agreement you select. Review those terms in the quote builder before signing; the monthly rate alone is not the full agreement.

Choose Management Only for an existing tenancy; Preferred and Concierge are available. Choose Tenant Placement + Management if you need both a tenant and ongoing management. Choose Tenant Placement Only if you will manage the tenancy yourself after lease execution and payment of the placement fee. Review the property-manager switching checklist.

A flat management fee does not increase just because rent increases. For illustration, 10% of $3,500 rent is $350 a month. Compare that with the selected flat-rate plan, then add placement, activation, renewal, inspection and other applicable fees on both sides. The monthly management-fee difference alone is not total savings. Compare the model and assumptions.

Tenant Placement + Management has a $350 listing and activation fee, a placement fee of one month's rent when a tenant is placed, and the selected management fee. Tenant Placement Only has a $500 listing launch fee plus one month's rent at lease execution, with no ongoing management. Management Only starts with a $500 activation fee and offers Preferred or Concierge; Basic is not available for that service. Every home after your first has no activation fee: sign up your next home with the same email or phone and it comes off automatically, no code needed. With placement only, the owner handles move-in and ongoing management after lease execution and payment of the placement fee.

Yes, and it is disclosed upfront: lease renewal administration is $500 per year on Basic and $450 per year on Preferred, and renewals are included on Concierge. Your quote shows the complete fee schedule before you commit.

Yes. A 10% maintenance coordination fee is added to each vendor invoice and itemized on your statement. The vendor charge is separate from the management fee. Repair authorization and emergency procedures follow your selected agreement; confirm those terms before the handoff.

Tenant assurance applies to tenants we place through a Preferred or Concierge Tenant Placement + Management bundle: 9 months on Preferred and 12 months on Concierge. For a qualifying lease breach or eviction during that window, we find a replacement without another placement fee, subject to the agreement. Owner-caused departures, agreed early exits, military SCRA terminations, owner sale or occupancy decisions, and events after the management agreement ends are excluded. Third-party costs such as photography may still apply. Basic, Tenant Placement Only and Management Only do not include tenant assurance.

With Tenant Placement + Management, if no completed application is generated within 21 days of the home being rent-ready and listed, we waive the first two months of management fees. This is an application milestone, not a guaranteed lease-signing or move-in date. Owner restrictions, pricing outside our recommended range, access or readiness delays, and events beyond our control are excluded. It does not apply to Tenant Placement Only or Management Only.

For tenants we placed, annual Preferred and Concierge Tenant Placement + Management bundles include our eviction coordination fee. Basic and monthly bundles have a $750 coordination fee; management-only plans require a separate $750 engagement. Tenant placement only does not include ongoing eviction coordination. Filing fees, court costs, sheriff or constable fees, and vendor invoices are paid by the owner. If court representation is needed, the owner retains and pays an attorney directly. We provide coordination and paperwork support, not legal representation.

The 90-day satisfaction guarantee applies to Tenant Placement + Management and Management Only. Give written cancellation notice to hello@flatfeelandlord.com within 90 days after you sign. We refund the monthly management fees you paid, with no early termination fee. This refund excludes the listing or activation fee, placement fees for an executed lease, pass-through costs and vendor invoices. Activation-fee refunds follow the separate Satisfaction Window in your agreement. Tenant Placement Only does not include the 90-day management-fee guarantee. Post-termination reconciliation rules still apply.

Our Northern Virginia service area includes Arlington, Fairfax, Alexandria, Loudoun and Prince William locations. Explore our Northern Virginia services and confirm coverage for your exact address.

Virginia rental requirements depend on the property, tenancy and applicable law. Review the current Virginia Residential Landlord and Tenant Act for matters such as notices, deposits and landlord obligations. We provide management coordination within the selected agreement; legal advice and court representation require an attorney.

We cannot promise an eviction completion date. Notice requirements, service, court scheduling, contested issues and enforcement affect the process. Ask your attorney for a case-specific assessment using the current Virginia landlord-tenant law. Our eviction role is coordination and paperwork support, not legal representation.

Fredericksburg and Richmond are additional service areas supported through our Northern Virginia operation. Confirm your property address and service needs with our team; this does not imply a separate local office in each community.

We serve Houston-area locations including Katy, Sugar Land, The Woodlands, Pearland, League City, Cypress and Spring. We also serve Dallas–Fort Worth, Austin and San Antonio. Explore Houston services and confirm availability for your property address.

Texas eviction involves notice, a court case and, when authorized, enforcement of a possession order. Requirements and timing vary with the lease and circumstances; a notice period is not an end-to-end eviction timeline. See the Texas State Law Library eviction guide. We provide coordination; owners retain and pay courtroom counsel directly when needed.

Start with the Texas State Law Library landlord-tenant guide, which links current statutes and explains common rental issues. The applicable requirements depend on the issue, property and tenancy, including any relevant federal or local rules. Ask a Texas attorney about your specific situation.

We serve Washington DC and Maryland locations including Bethesda, Rockville, Silver Spring, Potomac, Chevy Chase and Gaithersburg. Explore Maryland services or Washington DC services, and confirm coverage for your address.

Yes. Do not apply Virginia lease, deposit or notice rules to a Maryland property. State and local requirements can differ. The Maryland Courts housing guide explains common landlord-tenant cases and legal-help options. Our management service does not replace property-specific legal advice.

Check the exact jurisdiction, property and any applicable exemptions before deciding how much rent may increase. Use DC DHCD rent-control guidance for Washington DC and Montgomery County’s rent-stabilization guidance for that county. Other Maryland locations require their own local check; one county’s rule is not a statewide answer.