21-day placement or your management fees are waived. 9–12 month tenant warranty or we replace them free. Fairfax County GDC eviction coverage included. 90-day satisfaction or we refund every fee.
★★★★★ 4.4·264 Google reviews·2,000+ NoVA placements·<1% eviction rateFairfax leasing window: May–August — guarantee window starts the day we list, not the day you sign.
Have specific contract questions? Book a 15-min consultation →
“So happy we decided to go with Flat Fee Landlord to lease our home. Once we decided to move forward, they had all paperwork done, pictures completed and our home listed for lease within a few days — and a few days later, had a tenant.”
Sarah T.
Northern Virginia
“As property owners new to leasing, there is no doubt that having Flat Fee and professionals like Heather by our side has been essential to our success.”
Amanda & Chris W.
Northern Virginia
“The property management and maintenance team are fantastic — very professional, communicative, quick to respond and always pleasant to work with.”
Jennifer L.
Virginia
From our verified Google Business Profile · 4.4★ across 264 reviews · see all
NoVA Office
8000 Towers Crescent Dr
13th Floor · Vienna, VA 22182
Licensed & Local
Virginia broker #0226024843
Operating since 2012 · VA · MD · DC · TX
9 NoVA Jurisdictions Served
Alexandria · Arlington · Fairfax · Falls Church
Loudoun · Manassas · Manassas Park · Prince William
Each guarantee on the management agreement — not on a webpage. Each has a defined trigger, a defined payout, and a defined Fairfax-specific scope.
If we don't lease in 21 days, 2 months of management fees are waived.
Preferred & Concierge
Tenant leaves early? We re-place at no additional placement fee.
9 mo Preferred · 12 mo Concierge
If we evict a tenant we placed, we cover initial filing fees and coordinate the VRLTA (Virginia’s landlord-tenant law) process.
During warranty period
Not happy in 90 days? Full refund of every management fee we charged.
All plans
Backed in writing — not on a webpage
Three flat-fee plans, all four guarantees, no contact info first.
The 21-day placement guarantee is what we earn, day by day. Here's the timeline a typical Fairfax property runs.
Step 01
Day 0
Walk the property (in-person or virtual). Pull sub-market comps (Burke vs Centreville vs Fair Oaks). Recommend rent range. No contract yet.
Step 02
Day 1
Management agreement signed. We confirm Fairfax City vs Fairfax County jurisdiction. The lease template is selected for the right court. The 21-day guarantee clock starts at listing.
Step 03
Days 2–3
On-site photography. Listing syndicated across 30+ channels including federal-contractor and military-relocation networks for Fort Belvoir / Pentagon-area tenants.
Step 04
Days 4–14
Showings managed by the team. Applications run through the full Perfect 10ant System — including SCRA verification, GMU calibrations, and prior-landlord (N-1 and N-2) calls.
Step 05
Days 15–20
Jurisdiction-correct VRLTA-compliant lease drafted. SCRA provisions included for military tenants. Security deposit collected. Move-in documented.
Step 06
Day 21
Tenant in and paying rent on or before day 21. If not, day 22 auto-fires: two months of management fees waived, no claim form required.
For each of the four guarantees: exactly what triggers it, exactly what you get, exactly how it auto-fires, and the Fairfax math behind it.
The math
On a $2,600 Fairfax rental at the Preferred fee, two months of waived management fees comes out of our pocket directly. Our incentive is therefore aligned with yours: place the right tenant fast.
The math
Replacement placement fees in Fairfax County typically run 50–100% of one month's rent — $1,300–$2,600 on a $2,600 rental. That cost is absorbed by us during the warranty window.
The math
Initial Fairfax County GDC unlawful detainer filing fees start at $151+, plus sheriff service fees and a separate writ of possession filing. We absorb the initial filing layer.
The math
Three months of Basic at $139 = $417 refundable. Three months of Preferred or Concierge would refund more. The point is the floor — three months in, you decide.
Four deep-dive guarantees
Same screening, same guarantees, flat monthly fee. Side-by-side in 60 seconds.
The contract isn't the only thing in writing — the money flow is too. Here's exactly what happens if a guarantee fires on a $2,600/mo Fairfax rental.
01
Day 22 arrives. Our system flags the listing as past-the-window. No claim required from you.
02
On Preferred ($249/mo) that's a $498 credit. On Concierge ($349/mo) that's a $698 credit. Applied to your owner statement before disbursement.
03
The guarantee credit isn't a settlement. We continue marketing, screening, and placing — and we don't collect another management fee until the tenant is in.
Every guarantee follows this pattern: a defined trigger, an automatic credit or payment, and continued service until the underlying outcome is delivered. Specific numbers vary by plan tier and by guarantee — full schedule is in the management agreement, shown to you before signing.
Three real outcomes from real Fairfax County properties. One the system delivered without a payout. One that fired the replacement guarantee. One where jurisdiction discipline saved years of misfiling.
System worked. No payout needed.
Burke, Fairfax County
School-zone family placed in 17 days. Two-year renewal, then a second renewal. The 21-day guarantee never had to fire because the system delivered the right tenant first.
“FFL placed a Burke family with school-age kids who've now renewed twice. They marketed the school pyramid right, screened the applications the right way.”
Thomas & Ellen B.
★★★★★ · Verified Google review
Replacement guarantee fired.
Springfield/Franconia · Fort Belvoir-adjacent
Military tenant placed. Eight months in, PCS orders. SCRA early termination — protected by law. We re-listed immediately and placed a qualified replacement in 18 days. No placement fee charged.
“Had a military family on PCS orders — SCRA termination. FFL handled the whole transition professionally, started re-marketing immediately, and had a new qualified tenant in 18 days.”
Robert S.
★★★★★ · Verified Google review
Jurisdiction save.
Fairfax City · Independent jurisdiction
Property turned out to be inside Fairfax City limits, not Fairfax County. We verified before signing and used the Fairfax City GDC template — saving the owner from years of misfiled paperwork.
“They confirmed my property was inside Fairfax City limits before anything else — my previous manager didn't know the difference and had been using the wrong lease template for two years.”
Patricia M.
★★★★★ · Verified Google review
When promises become payments
$139/mo Basic anchor, guarantee-backed. Preferred and Concierge sized to your Fairfax property.
Three flat-fee plans, all guarantee-backed. The 90-day satisfaction refund is on every plan. Preferred and Concierge add the 21-day placement guarantee and longer warranty windows.
Basic plan begins at
$139/mo
Flat. Same fee on a $2,000 Annandale rental as a $4,200 Heritage Hill rental.
Preferred and Concierge add the 21-day placement guarantee and longer tenant warranty windows — sized to your Fairfax property. Side-by-side in the quote builder in 60 seconds, before sharing contact info.
Guarantees by plan tier
Want to verify the screening before pricing?
The exact verification process behind every guarantee. Includes SCRA, GMU, and Fairfax City jurisdiction steps. Free PDF. No follow-up call.
The questions owners ask when they want to see the mechanism, not just the headline.
In the contract. Every guarantee — 21-day placement, 9–12 month tenant warranty, Fairfax County GDC eviction filing coverage, and 90-day satisfaction — is in the management agreement. We show it to you in full before you sign. The page summary is a preview, not the agreement.
No claim. Each guarantee has a defined trigger event our system tracks. For the 21-day guarantee: the listing-live date and the lease-signed date are timestamped in our system. If lease-signed > 21 days from listing-live, the credit is automatically written to next month's owner statement. Same logic for the others — the trigger event fires the mechanism without a separate request from you.
The day the listing goes live on syndication channels, not the day you sign the management agreement. Typically that's 2-3 days after signing — once we've done photos and prepared the listing. The guarantee timer runs from listing-live forward.
Basic includes the 90-day satisfaction refund (all plans) and standard FFL service. The 21-day placement guarantee and the longer tenant warranty windows (9-12 months) are Preferred and Concierge features. Eviction filing coverage applies during the warranty period — which on Basic is shorter.
Tenant breach: non-payment, lease violation (occupancy, noise, unauthorized pet, etc.), abandonment, or eviction. These trigger the replacement guarantee. SCRA terminations (military PCS or 90+ day deployment) also trigger replacement — we treat them as a tenant-side event we cover. What doesn't trigger replacement: you decide to sell the property or take it off-rental.
Because that's a market function, not a management function. The rent your property will get is set by Fairfax County market conditions in your specific sub-market (Burke vs Centreville vs GMU area). What we guarantee is the process — that the tenant we place will be screened to the same 10-point standard, on the same 21-day timeline, with the same warranty backing. The rent number you see in our free analysis is comp-driven and conservative.
There's no fine print. If you cancel within 90 days, every management fee we charged during that period is refunded in full. The 90-day clock starts on the management agreement effective date. Refund is processed within 14 days of cancellation notice. Pass-through costs (e.g. repairs we paid vendors for) are not refundable — that's actual money out the door, not a fee we collected.
Yes. The 21-day placement guarantee has fired on a small percentage of listings — most often during the slowest winter weeks or on properties priced above market. We've also activated the replacement guarantee on military SCRA terminations and on a few tenant breaches. Each time, the credit lands on the statement automatically. We don't advertise the specific count because it shifts month to month — but the guarantees aren't aspirational, they're operational.
See your exact Fairfax pricing in 60 seconds. Three flat-fee plans, every guarantee scoped to tier, every promise auto-firing.
