21 days to lease or 2 months free. Tenant leaves early — free replacement. We evict — we cover filing fees. 90-day satisfaction or full refund.
★★★★★ 4.4·264 Google reviews·2,000+ NoVA placements·<1% eviction ratePeak NoVA leasing window is May–August — guarantee window starts the day we list, not the day you sign.
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“So happy we decided to go with Flat Fee Landlord to lease our home. Once we decided to move forward, they had all paperwork done, pictures completed and our home listed for lease within a few days — and a few days later, had a tenant.”
Sarah T.
Northern Virginia
“As property owners new to leasing, there is no doubt that having Flat Fee and professionals like Heather by our side has been essential to our success.”
Amanda & Chris W.
Northern Virginia
“The property management and maintenance team are fantastic — very professional, communicative, quick to respond and always pleasant to work with.”
Jennifer L.
Virginia
From our verified Google Business Profile · 4.4★ across 264 reviews · see all
NoVA Office
8000 Towers Crescent Dr
13th Floor · Vienna, VA 22182
Licensed & Local
Virginia broker #0226024843
Operating since 2012 · VA · MD · DC · TX
9 NoVA Jurisdictions Served
Alexandria · Arlington · Fairfax · Falls Church
Loudoun · Manassas · Manassas Park · Prince William
Every one fires on a clear trigger. Every one has a defined payout. Every one is in the agreement before you sign.
Auto-fires day 22
If your property doesn’t lease in 21 days, 2 months of management fees are on us.
Preferred & Concierge · when tenant placement is bundled with management
9 months on Preferred · 12 months on Concierge
If your tenant breaks the lease early during the warranty period, we remarket, screen, and place the next tenant at no additional placement fee.
Applies when tenant placement is bundled with management
Fires the day eviction filing is justified
If we have to evict a tenant we placed, we cover the initial filing fees. We coordinate, we file, we pay.
During the warranty period · pass-through items beyond the initial filing billed at cost
Fires on owner request — full refund
If you’re not satisfied in 90 days, we refund every management fee charged. After that, month-to-month with 30 days notice.
All plans
Backed in writing — not on a webpage
Three flat-fee plans, all four guarantees, no contact info first.
The 21-day guarantee isn’t a number we picked. It’s the math of a professional listing-to-lease cycle in Northern Virginia.
DAY 0
We walk the unit virtually or in person, recommend rent range based on comps, and flag prep items that affect lease velocity. Guarantee clock starts when we list.
DAY 1–3
Zillow, Trulia, HotPads, Apartments.com, MLS, and the FFL network. Professional photos, written copy, and a real applicant pipeline open within 72 hours.
DAY 4–14
Identity verification, income confirmation, employment HR call, credit, rental history, landlord N-1 and N-2 calls, criminal multi-jurisdiction, sex offender, bankruptcy, foreclosure history. Manual + automated.
DAY 15–21
A qualified lease is signed before day 21. If not, the 21-day guarantee auto-fires: your first 2 months of management fees are waived. No haggling, no paperwork, no escalation needed.
Same four guarantees, four detailed breakdowns. What fires them, what we pay, the auto-fire mechanism, the math on a real NoVA rental.
01
The math
On a Preferred plan, that’s roughly $278+ kept in your pocket. On Concierge, more. The vacancy clock is yours; we put ours on the table too.
02
The math
A NoVA tenant placement runs roughly $1,500–$2,500 elsewhere. Inside the warranty window with FFL it’s $0. The replacement uses the same 12-step screening — not a fast-track.
03
The math
A Virginia summons-for-unlawful-detainer filing runs $151 + sheriff service + admin. Pass-through items beyond the initial filing are billed at cost (no markup). The legal bill never lands on you cold.
04
The math
No exit fee. No restocking. After 90 days, month-to-month with 30 days written notice. The only thing worse than a bad tenant is a bad manager — this guarantee makes that risk yours to undo, not ours.
Four deep-dive guarantees
Same screening, same guarantees, flat monthly fee. Side-by-side in 60 seconds.
The actual mechanic — not a hand-wave. Here’s exactly how money flows back to you if any guarantee fires.
Day 22 with no lease. Tenant breaks lease in warranty. Eviction filing needed. You request a 90-day refund. Whichever applies.
Inside our CRM, every active engagement has the guarantee windows armed. When a trigger condition is met, the credit, replacement, or refund is generated automatically.
21-day fires → next 2 management invoices show $0. Replacement fires → no new placement fee on the next tenant. Eviction fires → we book the filing and pay it. 90-day refund fires → ACH back to your account within 7 business days.
No haggling, no exit interview, no friction. The guarantee is the contract, and the contract auto-executes. That’s the difference between a webpage promise and a written one.
The contract is real. Sometimes that means we don’t pay because the screening worked. Sometimes it means we do.
Outcome · No payout · Lease day 14
A Fairfax County colonial listed on a Monday. The first qualified application landed day 6. Lease signed day 14. The guarantee was armed — it didn’t fire because the timeline didn’t need it. That’s the goal: a guarantee that pays in absence, not in payout.
Outcome · Replacement fired · $0 to owner
An Arlington townhome tenant got a job offer in Texas mid-lease. They broke the lease at month 7 — inside the warranty period on the owner’s Preferred plan. We remarketed within 72 hours, ran the same 12-step screening, and placed a new tenant in 19 days. No replacement fee charged to the owner.
Outcome · Filing fired · We paid + coordinated
A Prince William rental had a tenant stop paying in month 11. Filing was justified at day 8 of non-payment. We booked the unlawful detainer, paid the initial filing, and coordinated sheriff service. Owner saw no legal bill on the front end. Judgment 47 days later, possession restored, replacement tenant in 23 days on the warranty.
When promises become payments
$139/mo Basic anchor, guarantee-backed. Preferred and Concierge sized to your property.
One bad tenant in a NoVA rental costs $5,000–$15,000. Here’s what protection actually costs — and what backs it.
Basic plan begins at
$139/mo
Flat. Same fee on a $2,000 rental as a $5,000 one.
Preferred and Concierge tiers are also flat, sized to your property. All three back the same four guarantees (with extended warranty windows on Preferred and Concierge).
What backs the fee
Not ready for pricing yet?
The exact 10 verification checks plus 2 documentation steps behind the under-1% eviction rate that earns the guarantees. Free PDF. No salesperson follow-up.
Straight answers. No hedging.
They are written into the management agreement itself. The 21-day, free-replacement, eviction-filing, and 90-day refund language all appear on the schedule of services and the body of the agreement. You see them before you sign — and they are referenced by clause if you ever ask us to invoke one.
A qualified application is one that passes our 12-step screening: identity, income, employment, credit, rental history, landlord N-1 and N-2 references, multi-jurisdiction criminal, sex offender registry, bankruptcy, and foreclosure history. We won’t place an unqualified applicant inside 21 days just to escape the guarantee — the screening doesn’t flex.
Basic includes management at a flat fee but separates the tenant placement engagement. Preferred and Concierge bundle tenant placement with management — that bundle is what makes the warranty mechanically coherent, because both halves of the engagement (placement + management) are with us.
It auto-fires. The next two monthly management invoices on the property are credited to $0. There’s no form to fill out, no manager to email — the CRM detects the trigger condition and applies the credit on the next billing cycle.
9 months on Preferred, 12 months on Concierge. If a tenant we placed under those plans breaks the lease inside that window, we remarket, screen with the same 12 steps, and place the next tenant at no additional placement fee.
The initial filing fee is on us. Pass-through items beyond the initial filing — sheriff service, locksmith, attorney consultation if escalated — are billed at cost with no markup. You see every line item before any approval.
No. The refund covers every management fee charged inside the first 90 days. There’s no exit fee, no restocking, no clawback on the prior month. After 90 days, the relationship is month-to-month with 30 days written notice.
Yes. A meaningful share of our owners are federal employees on rotation, military on PCS, or out-of-state investors. The contractual triggers, payouts, and auto-fire mechanisms are identical regardless of where the owner lives.
See your exact NoVA pricing in 60 seconds. Three flat-fee plans, all four guarantees in writing. No contact info first.
Guarantee scope and warranty windows per plan tier described above and in the agreement schedule. Trigger and payout language verified across NoVA placements.
